Terms of Service.

Welcome to NairaPass. These Terms of Service explain the conditions that apply when you access or use the NairaPass website, educational resources, learning tools and available community services.

By accessing or using NairaPass, you agree to these Terms and our Privacy Policy. If you do not agree, you should not use the platform.

Some features may have additional rules or conditions that will be provided when those features become available.

NairaPass is a student-focused educational platform designed to make learning resources, practice activities and study tools more accessible.

The platform is also developing social and community features to help students communicate, collaborate and participate in educational discussions.

Features may be introduced, updated or discontinued as the platform develops. Availability can vary between the website and mobile application.

Users must be legally permitted to access the services offered by NairaPass.

Some users may be below the age of 18. Where applicable law requires parental or guardian consent, the required consent must be obtained before using the relevant services.

NairaPass may apply additional safeguards or restrictions to certain features where appropriate for younger users.

Some NairaPass features require users to create an account using a valid email address and authentication credentials.

You are responsible for keeping your account credentials secure and for activities carried out through your account, subject to applicable law.

You should notify NairaPass Support if you suspect unauthorized account access.

NairaPass provides educational materials, quizzes and study resources intended to support learning.

Resources may be created, contributed, licensed or made available through authorized sources. Access to particular materials can depend on the course, academic level or subscription plan.

Although we aim to provide useful and accurate content, educational information may contain errors, become outdated or differ from the requirements of an institution or examination body.

Users should verify important academic information with their teachers, institutions and official examination authorities.

NairaPass may provide practice quizzes, learning progress features, study timers and other educational tools.

Quiz results, scores and progress indicators are intended to assist learning and should not be treated as official academic grades or qualifications unless expressly stated.

We may modify quiz formats, scoring methods, access conditions or available learning tools as the platform develops.

NairaPass offers optional premium educational features through NairaPass Pro.

Subscriptions are currently purchased through the official NairaPass website. Eligible subscription access is associated with the user's account and may also be recognized in the mobile application where supported.

Website payments are processed through third-party payment providers, including Paystack.

Current prices, billing periods, renewal conditions and applicable charges should be reviewed on the subscription or checkout page before payment.

Premium features may change over time. We will aim to communicate material changes to paid services appropriately.

Payment and subscription details are displayed through the applicable purchasing process.

Where a subscription includes recurring billing, the relevant renewal and cancellation terms should be disclosed before purchase. A payment should not be assumed to renew automatically unless the purchase terms provide for this.

If you experience a payment problem, incorrect activation or another billing issue, contact NairaPass Support with the relevant transaction reference.

Refund requests will be reviewed according to applicable law, the relevant purchase terms and the circumstances of the transaction. Nothing in these Terms removes rights that cannot lawfully be excluded.

If a Pro subscription expires, access to the associated premium benefits may end while eligible free account features remain available.

NairaPass is developing community features that may include posts, comments, messaging, student profiles, groups and learning challenges.

When these services are available, users must interact respectfully and follow applicable community and safety requirements.

Content shared with other users may be visible according to the feature's audience and privacy settings.

NairaPass may investigate reported content and apply moderation measures when necessary to protect users and enforce platform rules.

Users must not use NairaPass to harm others, violate applicable law, interfere with the service or misuse educational and community features.

Where content-sharing features are available, users remain responsible for the content they publish, upload or send.

You retain any ownership rights you have in your original content. By submitting content, you grant NairaPass a non-exclusive license to host, store, process, reproduce and display that content as reasonably necessary to provide the services and make it available to its intended audience.

This permission is subject to applicable privacy settings, deletion requests, technical retention needs and legal obligations.

You must have the necessary rights or permissions to submit content belonging to another person or organization.

NairaPass may remove content that violates these Terms or applicable law.

The NairaPass name, branding, website design, software and original platform materials may be protected by applicable intellectual property laws.

Unless permission is granted, users may not reproduce, redistribute, commercially exploit or misrepresent protected NairaPass materials.

Third-party educational materials remain subject to their respective ownership and licensing arrangements.

If you believe material available through NairaPass infringes your rights, contact NairaPass Support with sufficient details for review.

Some NairaPass learning tools may use artificial intelligence to generate educational explanations, study assistance or other responses.

AI-generated information can be incomplete, inaccurate or unsuitable for a particular academic requirement.

Users should independently verify important information and avoid treating AI responses as professional, legal, medical or official academic advice.

Do not enter passwords, financial details or highly sensitive personal information into AI study prompts.

NairaPass handles personal information according to its Privacy Policy and applicable data protection requirements.

Information may be processed to operate accounts, educational services, subscriptions, support systems, security features and available community functionality.

The website may also use advertising technologies as described in the Privacy Policy, subject to applicable requirements.

Users can review the Privacy Policy to learn more about the categories of information collected and available privacy-related requests.

We aim to make NairaPass accessible and reliable, but we cannot guarantee uninterrupted or error-free operation.

The platform may experience maintenance, technical interruptions, service-provider outages or security-related restrictions.

We may update features, correct errors, change supported services or make other reasonable operational changes.

Where changes materially affect paid services or user rights, we will seek to provide appropriate information or notice.

NairaPass may restrict features, suspend accounts or remove content when reasonably necessary to address security risks, suspected fraud, serious policy violations or legal requirements.

Users may contact Support to ask about account restrictions or request account assistance.

Termination or restriction of an account does not automatically remove legal rights, payment obligations or records that must be retained under applicable law.

NairaPass may rely on third-party services for hosting, payments, authentication, database storage, email delivery and other functionality.

Examples include Vercel, Supabase, Paystack and email-service providers.

Certain third-party services have their own terms and privacy notices. Users should review them where relevant.

External links do not automatically imply that NairaPass endorses every statement, service or product offered by a third party.

NairaPass is intended to provide educational tools and student-focused services. No specific academic outcome, examination result or employment opportunity is guaranteed.

To the extent permitted by applicable law, services are provided subject to their availability and reasonable technical limitations.

Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

Users remain responsible for verifying important information and taking reasonable precautions when interacting with third parties.

These Terms are intended to be interpreted consistently with applicable laws of Nigeria, subject to mandatory protections that may apply to users in other jurisdictions.

Where a concern arises, users are encouraged to contact NairaPass Support so the matter can be reviewed and, where possible, resolved.

NairaPass may update these Terms as its services, features, operational practices or applicable legal requirements change.

Material updates may be communicated through the platform or other appropriate channels.

The effective date displayed on this page identifies the published version. Where required by law, additional notice or consent will be obtained.

If you have questions about these Terms, account access, educational resources, payments or platform policies, contact the NairaPass Support team.

Support Email: support@nairapass.com.ng

Website: https://nairapass.com.ng/contact