👤
Account Assistance
Get help with registration, login, account access and profile issues.
NairaPass Help Center
How Can We Help?
Have a question, need assistance or want to report a problem? We're here to help you get the most out of your NairaPass experience.
Support Services
What Do You Need Help With?
📚
Educational Resources
Ask questions about missing courses, study materials and learning tools.
💳
Payments & Subscriptions
Request help with NairaPass Pro, payments and subscription access.
👥
Student Community
Get assistance with available social and community features.
🛡️
Privacy & Safety
Ask questions about privacy, account security and personal information.
🛠️
Technical Support
Report errors, broken pages and other technical difficulties.
Contact Our Team
Send a Support Request
Tell us what you need help with. Provide enough information for the NairaPass team to understand your request.
Protect Your Information
Never include your password, verification codes, complete payment-card details or other sensitive authentication information in a support request.
Support Email
support@nairapass.com.ngFrequently Asked Questions
Quick Answers
I cannot access my account. What should I do?+
Check your login details. If you still cannot sign in, contact Support for assistance.
How do I access NairaPass Pro?+
Sign in to the NairaPass website and check your subscription status. Your eligible Pro access is associated with your account.
What if my course materials are unavailable?+
You can contact the NairaPass team with your institution, department, academic level and the courses you need.
Can I report a technical problem?+
Yes. Describe the issue, the page involved and any error message. Never include passwords or payment-card details.